Job Opportunities API

Job Description The Referral Coordinator provides administrative and service coordination support to Care Coordinators. This role assists in connecting neighbors to services by coordinating referrals, scheduling appointments , suppo rting documentation, arranging transportation, and helping ensure timely follow-up with service providers. The Referral Coordinator plays a key support role in  facili tating access to healthcare, behavioral health, social services, and community-based res ources. Work ing collaboratively with care team members, the Referral Coordinator helps remove barriers to care and promotes efficient service  delivery,  so Care Coordinators can focus on direct engagement and case management. Essential Duties and Responsibilities of this Role may Include • Assist Care Coordinators with coordinating referrals to healthcare providers, behavioral health services, housing resources, transportation, and other community-based services. • Schedule and confirm appointments for neighbors with medical providers, social service agencies, and community partners. • Provide reminder calls, messages,   and   follow-ups to ensure neighbors attend scheduled appointments and services. • Assist   with documentation, data entry, and   maintaining   accurate   service records   in accordance with   organizational and program requirements. • Support the coordination of transportation for neighbors to medical appointments, service providers, or program-related activities. • Track referrals and follow up with providers or agencies to ensure services were received and documented. • Assist   neighbors in completing forms, applications, and   required   paperwork related to services or benefits. • Communicate regularly with   Care Coordinators, and Community Supports staff to ensure continuity of care and timely ser vice c oordination. • Maintain organized records and referral tracking systems to ensure compliance with program and documentation standards. • Provide administrative and logistical support for   care   coordination activities, including preparing materials   and   ass isting wi th follow-up communication. • Support outreach and engagement efforts by helping coordinate appointments, initial contacts, and referral processes. • Uphold confidentiality and compliance with HIPAA and organizational policies when handling neighbor information. Minimum Qualifications • High school diploma or equivalent required. • Any combination of education and experience that provides the knowledge and ability to perform the duties of the position. • Basic computer skills including Microsoft Office, email, and data entry systems. • Strong organizational skills and attention to detail. Desired Qualifications • Experience working in healthcare, community health, social services, or case management support   preferred . • Familiarity with Medi-Cal programs, Enhanced Care Management (ECM), Community Supports (CS), or community-based service systems. • Experience scheduling appointments, coordinating referrals, or supporting care teams. • Strong communication   and interpersonal skills when working with diverse populations. • Demonstrated compassion and commitment to serving underserved populations. Additional Requirements • Ability to   maintain   confidentiality and handle sensitive information   in accordance with   HIPAA regulations.