Job Opportunities API

ERP Support Specialist (Finance Systems) Experis is hiring an ERP Support Specialist (Yardi) for direct integration into a leading international asset management company with a strong presence in the investment sector. This role sits at the intersection of application support and business operations , focused on supporting and optimizing ERP ( Yardi) platforms used in finance and accounting contexts . You will act as a key point of contact for users, ensuring smooth system usage, resolving issues, and driving continuous improvements. Responsibilities • Manage and monitor the ticket queue , ensuring proper documentation of requests and resolutions; • Analyze support requests and identify opportunities to improve processes and system usage; • Support users in day-to-day ERP ( Yardi) operations , ensuring efficient and correct use of the platform; • Gather requirements and engage with stakeholders to understand business needs and priorities; • Escalate complex issues to external support teams when required; • Collaborate closely with internal teams and clients, ensuring a high level of service. Profile • Experience working with ERP systems in a finance/accounting context (Yardi - Voyager , Elevate , Debt Manager is a plus; similar ERPs are also considered ); • Previous experience in application support, helpdesk, or functional support roles ; • Understanding of finance/accounting processes is a strong advantage; • Strong communication and stakeholder management skills; • Proficiency with Microsoft Office, Teams, and Microsoft 365 ; • Bachelor’s degree in a relevant field; • Fluent in English. Contract: Permanent, direct hire ( no outsourcing ) Location : Lisboa ( Parque das Nações ) Work Model: ( 3 days on-site | 2 days remote )