Workplace Specialist
Peloton
| Company | Peloton |
| Category | Operations & Admin |
| Location | London |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 24 Jun 2026 |
| Last verified | 6 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
ABOUT THE ROLE
Peloton’s International Workplace Experience Team is looking for a Workplace Specialist to support operations and enhance the workplace experience at our London and international office locations (ex- APAC).
Reporting to the Workplace Operations Manager, the Workplace Specialist will be the primary point of contact for visitors to the company. This role ensures smooth and efficient office operations by guiding onsite vendors, welcoming guests, and collaborating closely with our facilities and catering teams.
This role is based at our Covent Garden London office and studio five days a week.
YOUR DAILY IMPACT AT PELOTON
Act as a culture ambassador, embodying Peloton’s value of "Be the Best Place to Work"
Serve as the primary Workplace point of contact for all Peloton team members, guests, and vendors. Anticipate their needs, providing a personalised and enhanced experience
Maintain a best-in-class office environment for both employees and guests
Conduct daily walkthroughs, ensuring the office is clean, safe, well-stocked, and welcoming
Manage all incoming and outgoing mail and packages, ensuring timely collection
Assist in managing ticketing systems, ensuring timely responses and resolution within the agreed SLA by both internal teams and service providers
Coordinate team events, celebrations, and social activities for the office and studio, in collaboration with relevant stakeholders
Support in management and execution of our onsite facilities, security and food & beverage vendors, ensuring a clean, safe workplace that aligns with Peloton’s global standards
Collaborate with internal business partners, including IT, GSO, Health and Safety, People, Inclusion & Impact, Finance, and Real Estate
Support the management of the Workplace helpdesk ticketing systems to meet SLAs
YOU BRING TO PELOTON
Significant relevant workplace experience, with comfort working in a fast-paced environment
Proficiency in Google Suite, Slack, Envoy; experience with Jira is essential
Passion for delivering a best-in-class workplace experience and exceptional customer service
Training as a Fire Warden, First Aider, or Mental Health First Aider is an advantage
Strong communication skills, both written and verbal, with a passion for clear communication
Resourcefulness and proactivity in resolving issues as they arise
Strong organisational, multitasking, and prioritisation skills, with the ability to work effectively under pressure
Flexibility to adapt to change in a dynamic environment
Experience with space planning and amenities management is highly desirable
Experience in vendor management, specifically with food and beverage or security service providers, is an advantage
#LI-CG1 #LI-Onsite
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orient