Job Opportunities API

Job Title:  WMS Solution Design Lead Job Location:  Atlanta, GA, United States (Onsite/Hybrid) Job Type:  Full-time, Permanent Hiring Timeline: Immediate Reporting Line:  Co-Founder & COO Travel Expectations:  Up to 50% travel, based on customer requirements. Existing Vacancy: Yes Application Deadline:  Open until Filled Salary Range: 115K – 135K USD per year (negotiable) About Fulfillment IQ (FIQ):  Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.  We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.  Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.  If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.  Role Overview: A strategic enterprise client has given feedback that solutions delivered to date solve the immediate problem but don't proactively surface alternative approaches with clear tradeoffs. This role owns that gap: leading new customer onboarding and scale upgrade initiatives, and acting as the techno-functional lead who brings multiple solution options, live demos/POCs, and informed recommendations to the client — rather than a single prescribed fix.    Mandate:  Lead new customer onboarding and the scale upgrade project for the account as a techno-functional owner  Translate client requirements (new interfaces, EDI, Receiving/Put-away, Wave templates, Picking, Packing and Shipping) into multiple solution options rather than a single fix  Present pros/cons and demos/POCs for each option so the client can make an informed decision    Must Have:  Techno-functional background in WMS (Manhattan Scale) with solution design experience  Experience across multiple 3PL sites/facilities — not just a single-site background  Demonstrated ability to build and present POCs/demos comparing multiple solution paths  Strong client-facing communication and presentation skills  Experience leading WMS implementations, upgrades, or large enhancement programs  Ability to conduct business process workshops and requirement-gathering sessions  Ability to create functional specifications and design documentation  Ability to provide effort estimations and implementation recommendations  Ability to partner with technical teams to ensure successful solution delivery  Ability to present proposed solutions to operational and executive stakeholders    Nice to Have:  Prior experience leading new customer onboarding or scale upgrade projects; EDI or complex interface design exposure    Key Responsibilities:  Lead new customer onboarding and scale upgrade projects for the account  Translate client requirements into multiple solution options with pros/cons  Build and present POCs/demos to support client decision-making  Act as the primary techno-functional point of contact for new initiatives on the account  Conduct business process workshops and requirement gathering sessions  Support scale upgrade and modernization projects  Create functional specifications and design documentation  Provide effort estimations and implementation recommendations  Partner with technical teams to ensure successful solution delivery  Present proposed solutions to operational and executive stakeholders    What Success Looks Like in the First 90 Days:  30