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Website Recovery & Support Specialist

Global Pacific Support
CompanyGlobal Pacific Support
CategoryCustomer Support
LocationPhilippines
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted1 Dec 2025
Last verified9 Aug 2026
SourceEmployer ATS (workable)
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Description
Global Pacific Support is partnering with one of our clients to engage a qualified Website Support Specialist to address website downtime and functionality issues. The role requires a hands-on professional capable of quickly diagnosing problems and restoring stable website operations. Key Responsibilities Diagnose and resolve website downtime and performance issues Restore and ensure full website functionality Identify root causes and recommend long-term preventive solutions Implement fixes efficiently while maintaining best practices Requirements Qualifications Proven experience in website support, maintenance, and recovery Strong understanding of web hosting environments and common website issues Ability to work independently and meet established timelines Excellent technical and communication skills Desirable Experience Hands-on experience with WordPress Familiarity with Wix website platforms Experience with server management and hosting providers Ability to start immediately is an advantage Benefits Application Process Applicants should submit: An updated resume A 1-minute introduction video Please send your application to: [email protected] Subject line format: Website Recovery & Support Specialist - [Your Name]