Job Opportunities API

UOVO Wine Warehouse Manager, Napa Position Summary: The Warehouse Manager is responsible for leading all aspects of the local UOVO Wine location’s continuous growth, including: the maintenance and security of the facility, equipment and property; compliance, including with safety standards; vendor relations; inbound and outbound distribution; staffing and employee relations; storage of client collections; and spearheading all client relations and requests. The Warehouse Manager is also responsible for the training and development of operations staff for positions of increased accountability and responsibility. Required Skills/Abilities: • Superior ability to lead and develop a team • Superior attention to detail • Advanced proficiency in Microsoft Excel and strong experience with the Microsoft Office 365 suite • Experience with warehouse management and/or inventory management software • Experience with implementing and enforcing safety procedures, particularly OSHA compliance • Excellent interpersonal and customer service skills • Strong verbal and written communication skills • Strong organizational skills • Strong ability to prioritize tasks • Strong time management skills, with proven ability to meet deadlines • Strong analytical and problem-solving skills • Commitment to confidentiality • Ability to work with minimal supervision • Ability to be flexible and calm in a fast-moving environment • Ability to develop solid working relationships within all levels of the organization • Ability to pitch in to help other departments in response to client needs and requests Physical Requirements: • Prolonged periods of walking, standing, squatting, climbing, pushing, pulling, and lifting. • Ability to tolerate extended periods in an environment refrigerated to 55 degrees Fahrenheit • Ability to lift 50 pounds repeatedly Travel Requirements: • Travel occasionally, both locally and to other UOVO Wine locations, as necessary Education, Experience and/or Certifications: Required • 8+ years of warehouse or fulfillment experience in progressively greater positions of responsibility • Bachelor’s degree or equivalent professional experience • Experience managing safety standards, including OSHA compliance • Experience with creating and maintaining spreadsheets and reports • Experience managing a profit and loss statement Preferred • Wine industry knowledge or experience preferred • Forklift certification • Talent acquisition experience • Proven ability to deliver exceptional service to high-end clientele who value personalized attention and premium experiences Responsibilities: Leadership • Develop and support a team that is aligned with UOVO Wine’s culture and vision; through supervision, performance review and task delegation while modeling positive leadership and an entrepreneurial mindset. • Model professionalism at all times, providing first-class customer service to clients and fellow team members in a manner that is in line with UOVO Wine’s values. • Maintain a safe workplace with regular equipment maintenance and standards set by OSHA. Establish and maintain procedures and schedule for equipment inspections. • Reinforce safety standards by communicating expectations with the team • Ensure the safety of employees in warehouse equipment traffic areas • Ensure the warehouse is safe during inclement weather • Keep exterior and pathways inside clear of debris or other hazardous items. • Conduct interviews and train new employees as needed. • Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals. • Meet regularly with team leads to review, analyze, and develop actionable plans for productivity. • Communicate clear expectations to your team regarding: • Prioritization of work (daily tasks and larger projects) • Brand standards (Cleanliness of inbound area, inventory space, and common areas) • Professional interactions with your team, clients, and vendors • Consistently analyze and update policies, establish innovative ways to address challenges and ensure efficacy of team operations, update operations manual accordingly. • Ensure data & billing accuracy 100% of the time; implement and oversee plans to audit data regularly; when inaccurate data is discovered, take action to repair or bring attention to the appropriate person. • Assist in managing Site and Departmental budget. • Prepare and present reports as directed by the Leadership Team • Perform other tasks or actions as needed under the direction of the UOVO Wine’s Leadership Team. Client Services • Communicate with high-net-worth individuals in a professional, confident and diplomatic manner to coordinate requests; create and process all paperwork accurately and completely. • Greet guests that enter from the office door and manage schedule for answering warehouse door(s). • Respond to or redirect client inquiries (email & phone); resolve in a timely manner. • Oversee receipt of wines coming into the facility; consistently improve procedure for a smooth, accurate transition from Inbound, through Inventory and racking to client lockers. • Maintain brand standards at all times, including standards for appearance, cleanliness and organization. • Oversee, schedule, and contribute to special projects within the facility in a timely manner, including research, data, inventory, and renewal audits. Facilities • Under direction from Facilities Team, serve as on-site contact for vendors, contractors and related items (including but not limited to: cleaning, machinery and security vendors). • Monitor all warehouse equipment for daily performance readiness and maintenance needs. • Coordinate preventative maintenance on schedule outlined by Facilities Team. Compensation Details: Salary commensurate with experience. This position includes generous paid time off; health, dental, vision, STD and LTD insurance; 401(K) with 4.5% match; $1000 education stipend; $250 charitable donation; wine education; entrepreneurial work atmosphere with opportunity for strong performers to advance quickly.