Waiter / Waitress
Zoomtanzania
| Company | Zoomtanzania |
| Category | Hospitality |
| Location | Arusha |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 9 Jan 2024 |
| Last verified | 12 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Job DescriptionWe are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen team to make sure orders are accurate and delivered promptly.Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.Responsibilities:Greet and escort customers to their tablesPresent menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware and glassesInform guests about the day’s specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering software,order slips or by memorizationCommunicate order details to the Kitchen teamServe food and drink ordersCheck dishes and kitchenware for cleanliness and presentation and report any problemsArrange table settings and maintain a tidy dining areaDeliver checks and collect bill paymentsCarry dirty plates, glasses and silverware to kitchen for cleaningMeet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)Provide excellent customer service to guestsJob SkillsProven work experience as a Waiter or Waitress within a reputable organizationHands-on experience Attentiveness and patience for guestsExcellent presentation skillsStrong organizational and multitasking skills, with the ability to perform well in a fast-paced environmentActive listening and effective communication skillsTeam spiritFlexibility to work in shifts Diploma, Advance Diploma or Degree in related field food safety training is a plus