Job Opportunities API

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. About the role The   Waiter   position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality,   professionalism   and friendliness. Servers   anticipate   and service   guests   needs before being asked and are knowledgeable about all available menu options, beverage   lists   and daily specials. What you will do • Takes   orders for, serves (where applicable, prepares) food and beverages to guests as per standards in a friendly,   timely   and efficient manner. • Having knowledge of the menu , with   the ability to make suggestions . • Anticipates guest needs, offers   suggestions   and   ascertains   satisfaction. • Takes   ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur. • Is   highly sensitive   to guest preferences;   assists   in compiling guest history; offers a special service touch when an opportunity is presented. • Accurately posts guest checks, processes   payments   and adheres to related control procedures in a vigilant manner. • Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas. • Plate, prepare food & beverage items and serve as   indicated   in the Standards Training Manual. What you bring • An   outgoing ,   engaging   personality   with   a can-do   attitude   towards   every   task . • One   to   two   years   of   previous   experience   in a   Food   & Beverage outlet,   ideally   within   a   luxury   hotel   or   resort   environment . • A   strong   hospitality   spirit ,   with   a natural   ability   to   connect   with   guests   and   anticipate   their   needs . • High   level   of   understanding   and   knowledge   of   food ,   wine , and   beverage   service   standards . • Exceptional   communication   skills ,   with   a positive and   collaborative   approach   to   working   with   both   guests   and   team   members . • Previous   experience   with   F&B   computer   systems   and   the   ability   to   operate   POS and   related   equipment   with   ease . • Ability   to   remain   composed ,   organized , and   detail-oriented   in a   fast -paced   environment . • A   polished ,   professional   appearance   and   demeanor   that   reflects   the   standards   of   a   luxury   brand . • Adaptability   and   flexibility   to   adjust   to   different   service   styles ,   guest   preferences , and   operational   demands . • Commitment   to   excellence ,   attention   to   detail , and a   passion   for   delivering   memorable   dining   experiences .