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VP Global Customer Support

Synopsys
CompanySynopsys
CategoryUncategorised
LocationSunnyvale, California
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted13 Jul 2026
Last verified11 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
You bring a sophisticated understanding of how global service delivery intersects with product strategy, go-to-market execution, and customer lifecycle economics. You have designed operating models that balance technical depth with operational efficiency across geographies, product lines, and customer segments. Your approach to support is proactive and intelligence-driven, built on data systems and engagement frameworks that identify opportunities and risks before they surface as escalations. You are equally adept at shaping executive strategy and building the operational infrastructure to execute it. You have led transformations that required establishing new service capabilities, redefining performance standards, and aligning cross-functional organizations around a unified customer experience vision. The teams you build scale effectively because you invest in knowledge systems, enablement platforms, and leadership development from the foundation. At Synopsys, you will define this function from the ground up, with executive mandate and the opportunity to establish what best-in-class customer support means for the EDA industry. For additional details and the most recent updates, hit “Apply for job”