Job Opportunities API

VP, Account Management - Facilities   POSITION SUMMARY: We are seeking an experienced and strategic VP, Account Management, to focus on driving sales growth in our Sago facilities.  As a VP, Account Management - Facilities , you will be responsible for developing and growing a portfolio of new and existing clients specifically focused on our U.S. facilities.  The ideal candidate will have deep, established relationships with in-person clients and an extremely strong knowledge of Sago’s facilities and the local respondent market. KEY JOB RESPONSIBILITIES: ·       In depth understanding of Sago Facility locations, operations, and services and how to customize outreach for different customer segments through a deep understanding of in-person customer needs and requirements. ·       Manage an existing portfolio of facility clients, based on set sales targets and working with operations to ensure that the profitability expectations are met ·       Identify and build strong relationships with influencers/decision makers within client organizations to develop new business.  This role requires consistent and targeted hunting to hit success metrics. ·       Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations. ·       High level calendar optimization across Sales, Ops, and Client stakeholders Identifies new sales opportunities and drive revenue by acquiring new facility clients, expanding into new departments within existing accounts and/or reviving lapsed customers. Owns long-term client lifetime value over short-term project profitability Utilize knowledge of accounts and existing data to analyze and forecast account performance. Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics. Develop insightful proposals and deliver strategic sales communications; consult with clients on sample design and business issues. Provide superior customer service by working with internal teams in collaboration on project specifications – including calendar management and local feasibility - and deliver quality results to clients while actively resolving sales issues. Manage incoming facility rental-only bid requests, partnering with Account Management talent for other bidding needs. ·       Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives. ·       Work jointly and in collaboration with VP Facility Operations to deliver an exceptional client experience and return us to growth ·       Provide client feedback and industry input to improve current products and innovative client tools/products. ·       Deliver results that produce high levels of client satisfaction and loyalty   CORE COMPETENCIES: ·       Strong knowledge of Sago’s facilities and a passion to grow that product ·       Deep focus on client satisfaction, loyalty, and long-term partnership development ·       Strong interpersonal and communication skills to engage with clients and collaborate across multiple internal teams and stakeholders ·       Ability to identify customer needs and recommend appropriate solutions ·       Excellent negotiation and persuasion skills ·       Strategic thinking and problem-solving abilities ·       Proficient in analyzing sales data and market trends   Requirements Education/Experience/Computer Skill