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Volunteer People Assistant Department: People & Governance Team Location: Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW Time Requirement: Flexible to suit you. 1- 2 days per week office based between hours of Monday and Friday, 9.00am to 5.00pm DBS Check needed? Yes Age Requirements: From 18 years old plus Role Summary: Teesside Hospice is looking for a volunteer to support our People Team with day-to-day HR activities. This role offers a fantastic opportunity to gain practical experience within a busy and supportive HR environment, assisting with a range of administrative and people-related tasks. This volunteer position is particularly suited to individuals who are currently studying towards a HR qualification, recent graduates looking to build their experience, or anyone considering a career in Human Resources. The role provides valuable exposure to HR processes and practices within the charity sector, helping volunteers develop their skills, knowledge and confidence while making a meaningful contribution to the work of Teesside Hospice. Key Responsibilities The role will include working with the People Services team on different projects, including (but not limited to): • Provide administrative support to the People Team with day-to-day HR activities. • Assist with maintaining accurate employee and volunteer records, ensuring confidentiality is upheld at all times. • Support recruitment activities, including preparing vacancy advertisements, arranging interviews and communicating with candidates. • Assist with onboarding processes for new employees and volunteers, including preparing documentation and induction materials. • Help monitor and update HR databases, spreadsheets and personnel files. • Support the coordination of training, learning and development activities. • Assist with preparing HR letters, reports and other people-related documentation. • Respond to routine enquiries from employees and volunteers, referring more complex matters to the appropriate team member. • Support employee wellbeing and engagement initiatives across the organisation. • Assist with organising meetings, taking notes and carrying out other general administrative tasks as required. • Ensure compliance with GDPR and confidentiality requirements when handling personal information. • Contribute to projects and initiatives that support the continuous improvement of HR services within Teesside Hospice Personal Qualities: • Excellent communication skills and approachable manner • Ability to work in a busy environment and follow procedures • Excellent and efficient administration skills, with a high attention to detail • A good knowledge of Microsoft packages, particularly Excel & Word Training requirements: As a Volunteer Administration Assistant, you will complete the following training: • Teesside Hospice mandatory training • Volunteer induction training • Any other training identified as appropriate to the role Support and Supervision: Your first line of support and for any enquiries will be People & Governance Team to support you in your role. Communications: The People Services Team will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role. If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team! Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace. Benefits: • 20% discount off purchases made in our shops. • Opportunities for training and personal development • Reimbursement of reasonable travel expenses • Provided lunch if you volunteer for more than 5 hours per day • Access to discounts with other retailers and companies • 10% discount in the Northgate Tea Rooms Please apply here; https://search.volunteero.org/teessidehospice/a4c5ffe7-7627-44ed-bbd2-9cda1585cc18 This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.