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The Opportunity Triplemoon is seeking a Virtual Chief Information Security Officer (vCISO) to oversee and continuously strengthen our information security, IT operations, and compliance posture. As a fully remote healthcare organization, we rely on secure, scalable technology systems to support our employees, patients, and provider partners. This role combines strategic information security leadership with hands-on operational oversight. The ideal candidate will serve as Triplemoon's trusted security advisor, ensuring our systems remain secure, compliant, and audit-ready while providing responsive support to our growing remote workforce. Responsibilities Information Security & Compliance • Own the strategy, design, implementation, and continuous improvement of Triplemoon's information security and compliance program. • Ensure ongoing compliance with HIPAA and healthcare security best practices. • Lead readiness efforts for future SOC 2 certification and other security frameworks as needed. • Develop, maintain, and document security policies, procedures, and controls. • Coordinate security incident response, investigation, remediation, and post-incident reviews. • Support customer security questionnaires, audits, and compliance requests. • Partner with leadership to identify, assess, and mitigateinformation security risks. IT Operational Oversight • Manage and oversee an IT MSP or MSSP who can: • • Implement security controls and compliance within SaaS vendors and IT systems • Provide tiered end-user support for hardware, software, and SaaS application issues • Provide device and asset management • Manage identity and access, including systems for onboarding and offboarding • Maintain system documentation, operating procedures, and technology standards. • Recommend and implement improvements to strengthen security, scalability, and user experience. Vendor Risk Management • Conduct security reviews of third-party vendors and software platforms. • Maintain required security documentation, including BAAs, DPAs, SOC reports, and related compliance artifacts. • Monitor vendor compliance and support periodic risk assessments. Qualifications • 7+ years of experience in information security, IT administration, compliance, or related roles. • Experience serving as a vCISO, security leader, or senior security consultant. • Strong knowledge of HIPAA Security Rule requirements and healthcare security best practices. • Experience preparing organizations for SOC 2 audits and other compliance frameworks. • Experience supporting early-stage startups or high-growth healthcare organizations. • Hands-on experience administering Google Workspace, identity management platforms, endpoint management tools, and SaaS environments. • Familiarity with remote workforce security and cloud-first technology environments. • Excellent documentation, communication, and stakeholder management skills. • Ability to operate independently while serving as a strategic advisor to company leadership. Preferred Qualifications • Experience working with and configuring cloud-native SaaS stacks for regulatory compliance, such as Vanta, 1Password, Google Workspace, Rippling, and other cloud-based healthcare technology platforms. Success in This Role The successful vCISO will ensure that: • Triplemoon maintains a strong security and compliance posture. • Security controls are documented, monitored, and continuously improved. • Systems remain reliable and well-supported for a fully remote workforce. • Customer security reviews and audits are completed efficiently and confidently. • Triplemoon remains audit-ready and positioned for future compliance milestones, including SOC 2 readiness. • IT issues, including onboarding and offboarding, are handled securely and consistently. Location: Remote (United States) Type: Fractional / Contract Compensation: Competitive, based on experience and scope About Triplemoon Triplemoon is a digital health platform transforming family wellness by addressing critical gaps in mental, behavioral, and nutritional health. We partner with providers, employers and ultimately families to provide accessible, evidence-based mental health resources that improve patient outcomes, increase provider capacity, and boost clinic financials. With growing demand for tailored, mental health resources amidst a shortage of providers (with wait times exceeding 4-6 weeks), Triplemoon is uniquely positioned to solve a critical gap in care for families and clinics. As we grow our collaborative care offering we are adding to our team.