Job Opportunities API

The Opportunity Ovatient is seeking a PRN/Per Diem Virtual Care Medical Assistant to serve as an essential member of our interdisciplinary care team. You will help with care coordination, patient education, and general patient support for a wide range of acute and chronic conditions, ensuring that patients receive timely, effective, and personalized care. In addition, you will also support the patient with technology navigation assuring our patients are prepared and comfortable to use technologies to enhance their care journey. We are seeking a motivated, experienced, and patient-centered team member who is dedicated to supporting high-quality care for our patients. We are looking for someone with  availability to work between 10am-7pm EST. This is an as-needed (PRN/per diem) position with variable hours based on operational demand. Shifts may include evenings and holidays. Hours are not guaranteed. Eventually this could turn into a full-time position as we scale.  About Ovatient –  Virtual Care That Is Entirely Human Ovatient is a virtual-first healthcare services company that puts people—not just patients—at the center of their health journeys. In partnership with leading health systems, we deliver connected care that is comprised of: Virtual primary care and urgent care Integrated behavioral health Deep operational and Epic integrations MyCare Anywhere™, Ovatient’s Epic-integrated digital patient engagement experience Built on Epic, we’re creating not just another “digital front door” but a Digital Health Home™ with a virtual multispecialty practice that integrates seamlessly with our partners’ existing clinical and operational infrastructure. We launched in 2023 with The MetroHealth System and MUSC Health and we’ve built something special that is setting the standard for virtual care. We’re now scaling a model that helps health systems expand access, improve experience, strengthen loyalty, and capture a larger share of care in their markets. We offer accessible, equitable and high-quality care to patients anytime and everywhere while augmenting a health system’s current clinical offerings and extending its brand in market Key Responsibilities: Support the delivery of high-quality, safe, guideline-concordant, virtual care by providing and coordinate care for a wide range of low-acuity, non-emergent medical conditions through virtual consultations (video, phone, and asynchronous messaging). Including, but not limited to: Patient intake and initial collection of patient health needs and goals Evaluations include a determination of health status and care needs Review patient medical documentation and or health referral forms, such as past medical records, test results or assignments, and incorporating this information into the patient's care plan and share it with the appropriate providers. Efficiently guide the patient toward the appropriate therapies offered by Ovatient and its partners Document any concerns, conflicting information, or other issues that surface during the evaluation process Emphasize continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment plan Complete a technology check with patient who request support or have difficulty Work closely with the Ovatient Providers, Behavioral Health Team and Registered Nurses Collaborate effectively with our interdisciplinary team of healthca