Job Opportunities API

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. We are looking for a VIP Specialist to join Super, responsible for delivering an exceptional, personalised experience to VIP clients and ensuring their needs are met with professionalism, efficiency, and care. This role combines relationship management, proactive problem-solving, and client engagement to foster loyalty and satisfaction among key customers. What the role involves Manage and monitor VIP client activity, collaborating closely with the VIP Manager to enhance engagement, retention, and overall satisfaction Design and deliver personalised campaigns, bonuses, and gifts tailored to VIP preferences Organise and coordinate client-facing events, meetings, and other engagement initiatives Collect and analyse customer feedback on services, campaigns, promotions, and product functionalities to inform continuous improvement Build and maintain strong relationships with both internal teams and external stakeholders, leveraging negotiation skills and high-level professional communication Demonstrate availability and flexibility, including weekends, bringing genuine passion for sports and an active lifestyle into client interactions What we are looking for Minimum 2 years of experience working with key B2B and/or B2C clients Experience organising and managing client-facing events and meetings Flexible availability, including weekends, and willingness to participate in multi-day assignments including international travel Genuine interest in sports and an active lifestyle, with the ability to leverage this in client interactions and events Exceptional composure and ability to maintain professionalism when dealing with challenging or demanding clients, including in face-to-face settings Native Polish speaker with at least a basic command of English Strong written communication skills for professional correspondence Solid negotiation abilities Proven ability to build and maintain relationships with diverse stakeholders, including external clients and internal teams High level of professionalism, openness, empathy, and positive energy in all client and stakeholder interactions A results-oriented, self-motivated approach with a proactive mindset and drive to achieve goals A collaborative working style with a strong team orientation Nice to have Minimum 1 year of experience in online gambling Strong presentation and public speaking skills Familiarity with CRM tools or customer success platforms What we offer Medical / Health Insurance Open Annual Leave Employee Assistance Programme Training & Learning Development Additional benefits vary by country and will be shared during the hiring process. At Super, we foster a people-centric culture where collaboration and respect are at the core of everything we do. We actively support continuous learning and professional growth, empowering our teams to reach their full potential. We are committed to caring for our employees, our clients, and the wider community — with a strong focus on responsible gambling, integrity, environmental sustainability, and health. We recognise and reward high performance, ensuring that achievements are valued and celebrated, and offer a comprehensive range of benefits designed to make every team member feel supported and appreciated. About Super We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece a