Vietnam: Operation Manager (Beach Club)
NextStep
| Company | NextStep |
| Category | Operations & Admin |
| Location | Quốc Oai |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 16 Oct 2023 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (smartrecruiters) |
Description
Nextstep is in search of a beach-club Operations Manager to oversee all daily operations of our 5-star client’s F&B services (including the restaurant team, bar team & FOH Team during breakfast, lunch and dinner) ensuring the guests enjoy an outstanding experience.
The ideal candidate will be a high energy, friendly & conscientious individual with a high aptitude for leadership & creativity. The successful candidate will be supported with a comprehensive leadership, management and financial training schedule.
• Manages daily restaurant operations, maintaining sanitation standards and assisting servers and hosts on the floor during peak meal periods.
• Enhancing and maintaining the restaurant’s revenue, profitability and quality goals.
• Ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards.
• Collaborating with Restaurant Manager on scheduling effectively all the restaurant shifts
• Ensure all procedures are executed in line with international and company standards.
• Complete all necessary paperwork and closing out duties in accordance with company standards.
• Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Staffing adequately the according to business needs
• Pro-active on guests’ needs, takes quick action to address customer needs with a passionate approach and strives to exceed customer expectation.
• Seeks, listens and responds to Guest feedback
• Be familiar with all Beach Club services/features and local attractions/activities to respond to guest inquiries accurately.
• Maximize sales opportunities within the Restaurant.
• Monitor wastages and spillages and applying strategies to keep costs under control.
• Maximize event opportunities and financial performance in areas of responsibility.
• Propose, plan and run promotions together with the Beach Club Manager
• Networking for the Beach Club, creating brand awareness.
• Collaborate with Sales and Marketing Team providing input and ideas for promotions and events.
• Should hold Bachelor/College degree in Hotel Management or related field.
• At least 3-year experience in restaurant management with evidenced tracked record of achievements
• Beach Club experience preferred
• Knowledge of international and Asian cuisine, cocktails and wines
• Punctual and dynamic, Positive, and proactive personality
• Proficiency in English and computer literate
Any interested candidates, are welcome