Job Opportunities API

Description About the Role Victim Services – Intensive Services Case Manager/ Advocate plays a vital role in supporting survivors of sexual violence while leading impactful prevention and education efforts on college campuses across Orange County. This position blends hands - on crisis intervention with empowered support to those most in need, offering an opportunity to create lasting change at both the individual and systemic levels. This is a mission-driven role ideal for someone who thrives in fast-paced environments, believes deeply in social justice, and is passionate about survivor advocacy, education, and equity. Position Highlights & Compensation • Hourly Rate: $22/hour • On-Call Benefits: • $150 voucher for after-hours, in-person accompaniments • $2/hour stipend for all scheduled on-call hours with no accompaniment • Paid Time Off: Holidays, vacation, personal, and sick leave • Employment status: Non-Exempt, Grant-Funded (contingent on funding) Key Objectives • Provide front-line, trauma-informed advocacy and crisis intervention to primary and secondary survivors of sexual violence. • Deliver and coordinate NYS Department of Health • Promote a welcoming, inclusive, and equitable environment aligned with MHA’s Cultural Equity Policy and Welcome Orange initiative. Advocate Responsibilities – Survivor Services As a Victim Services Advocate, you will: • Provide compassionate, survivor-centered crisis counseling, safety planning, advocacy, and emotional support. • Conduct survivor intakes to assess eligibility, identify needs, and build individualized service plans. • Educate survivors on consent, confidentiality, medical and legal options, forensic evidence collection, survivors’ rights, and community resources. • Accompany survivors to hospitals, police departments, courts, Title IX hearings, and other critical appointments—often on short notice. • Assist survivors with NYS Office of Victim Services (OVS) compensation claims and applications. • Offer both in-person and telephone crisis intervention and short-term counseling services. • Serve as an on-call advocate up to 14 days per month , providing 24/7 emergency response. • Maintain accurate, confidential documentation, case notes, and required reports in accordance with agency policy. • Build and sustain strong partnerships with law enforcement, hospitals, the District Attorney’s Office, Child Advocacy Centers, and community organizations. • Participate in community awareness events, coalitions, task forces, and statewide meetings. • Support the Senior Sexual Assault Examiner (SAE) with compliance efforts, training coordination, and schedule management. • Maintain survivor files with care, accuracy, and confidentiality. • Complete and maintain certification as a NYS DOH Rape Crisis Counselor . • Fulfill Mandated Reporter responsibilities, reporting suspected child abuse when required. Intensive Services Case Manager/ Advocate In this role, you will also serve as a Intensive Services Case Manager, responsible for supporting those with highest support needs by: • Developing and maintaining partnerships with local hospitals, law enforcement, mental health professionals, employment specialists, District Attorney’s office, Domestic Violence and referral options, etc. • Implementing training skills to address and assess for sexual assault, dating violence, domestic violence, and stalking. • Planning and facilitating engaging training sessions, and awareness events for collaborative partners, and community members and stakeholders. • Acting as a liaison with the criminal justice system. • Creating educational materials, promotional content, and innovative prevention projects in partnership with stakeholders. • Delivering advocacy, education, and outreach through a social justice and equity - centered lens , with emphasis on gender-based violence, systemic inequality, and intersectionality. Additional Responsibilities • Participate in agency committees and initiatives as assigned. • Assist with fundraisers and special events (some outside normal business hours). • Perform other duties as assigned to support the mission and evolving needs of the agency. Requirements Required Qualifications Education & Experience (one required): • Bachelor’s Degree in a related field OR • Associate’s Degree with at least two (2) years of relevant experience OR • High School Diploma with at least four (4) years of relevant experience Skills & Requirements: • Strong verbal and written communication skills, including public speaking. • Confidence facilitating educational presentations to diverse audiences. • Ability to remain calm and exercise sound judgment in crisis situations. • Highly organized, self-motivated, and capable of managing multiple priorities. • Commitment to confidentiality, professionalism, and ethical standards. • Willingness and ability to participate in on-call coverage. • Valid NYS Driver’s License and acceptable driving record. • Demonstrated understanding of—and commitment to—social justice values. Bilingual Spanish/English strongly preferred.