Veterinary Client Care Representative
Veritas Veterinary Partners
| Company | Veritas Veterinary Partners |
| Category | Healthcare |
| Location | 10140 W 44th Ave |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 6 Aug 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
World Class Medicine. Purpose-Driven Partnership.
Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.
At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.
We believe in Truth in Medicine and Trust in Partnerships , ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.
When a pet owner contacts Wheat Ridge Animal Hospital, they are often facing one of the most stressful moments in their pet’s life. As a Client Care Representative, you are the first connection to care—the reassuring voice that helps families feel supported, informed, and confident they’ve come to the right place. This is more than a traditional reception or call center position. You serve as an advocate for pets and their families, helping clients navigate specialty and emergency services with compassion, efficiency, and professionalism. Every interaction is an opportunity to demonstrate our Care First philosophy and ensure pets receive the exceptional care they need. Wheat Ridge Animal Hospital is a 24/7 specialty and emergency hospital staffed by board-certified specialists across multiple disciplines. As part of Veritas Veterinary Partners, we are committed to Truth in Medicine and Trust in Partnerships. The work can be fast-paced and emotionally charged, but it is also meaningful, rewarding, and essential to the care we provide.
How you'll make a difference
Serve as the first point of contact for pet owners, creating a welcoming and supportive experience from the very first conversation
Guide clients to the appropriate specialty or emergency services based on their pet’s needs;
Schedule consultations, coordinate admissions and discharges, and ensure a smooth client experience throughout their visit
Help families understand available services and care options while reducing barriers to access
Maintain accurate client and patient records, process payments, and support hospital operations through timely documentation
Collaborate closely with clinical and administrative teams to deliver a seamless, high-quality experience for every client; and contribute to a culture where exceptional service, teamwork, and compassion are the standard.
What you will bring
A genuine passion for helping people and the pets they love
The ability to remain calm, empathetic, and solution-focused during emotional or high-stress situations
Strong active listening skills and the ability to identify client needs while providing clear guidance and support
Excellent verbal and written communication skills with a professional and compassionate approach
Strong organizational skills and attention to detail in a fast-paced environment
Confidence navigating multiple computer systems and learning new technology quickly
Previous experience in veterinary medicine, healthcare, customer service, or a related client-facing role is preferred.
Schedules
To be determined
Salary
$18.00 - $23.00/hour, based on experience
$2.00/hr weekend differential
Benefits