Job Opportunities API

General Responsibilities: • Assist veteran households who are experiencing or at-risk of homelessness by providing employment case management and a range of supportive services  designed to promote housing stability. • Protect the privacy of customers and hold in confidence all information obtained in the course of service. • Provide quality professional customer service at all times. Essential Duties and Responsibilities: • Provide housing and employment case management to veteran households who are experiencing or at-risk of homelessness • Design a Housing Stability Plan with each program participant, and monitor monthly progress of participant’s stated goals through ongoing case management meetings, including an Individual Employment Plan. • Work with households to identify potential eligibility for mainstream resource benefits (e.g. VA  Benefits , Social Security, Medicaid, etc.) and assist in program enrollment. • Conduct data collection via the Homeless Management Information System (HMIS) and FACSPro. • Complete or collect all required program documentation with accuracy, consistency, and compliance. • Develop and maintain positive relationships with service providers, landlords and participants. • Conduct housing searches with participants to assist in locating, obtaining and retaining housing. • Perform housing inspections on all potential rental units. • Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors. • Travel throughout service area as needed. • Overnight travel may be required for trainings. • Perform other duties as assigned. Education and Experience Qualifications: • Bachelor’s degree in human services • Experience in human services, specifically with homeless populations , preferred. • Veteran preferred. Additional Requirements: • Must obtain HMIS license within 30 days of hire. • Must obtain HQS certification within 1 year of hire. • Ability to solve practical problems and deal with a variety of situations. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form. • Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet) • Demonstrated communication skills both oral and written. • Must be highly organized and p eople oriented. • Successful clearance of DHHS Central Registry and criminal history record check. • Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass MMCAA’s “Insurance Carriers” driving record review/motor vehicle check. • Must comply with Agency smoke free and drug free policies. • Understand the importance of daily work attendance.