Job Opportunities API

Job Title:    Pharmacy Technician / Prior Authorization Location:    Richardson, TX 75081 Duration:    3 Months (extendable) Detailed Job Description • This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. •  Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. • Duties • Analyze clinical algorithms and provide decisions regarding PA Requests. Use of online databases and other resources to document appropriate recommendations, clinical decisions and responses. • Provide ongoing education on the PA Program to healthcare providers and internal partners. •  Deliver the highest quality customer service to healthcare providers and internal providers in a high paced dedicated PA program. •  Ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers). •  Excellent communication skills (oral, written, grammar, listening). PC Windows experience required. Ability to maintain confidentiality. Shift: 1st shift: 8 AM to 7 PM 3rd Shift: 6:00 PM - 2:30 AM State Pharmacy Certification All your information will be kept confidential according to EEO guidelines.