UK BPO Process Executive
ViswaVardhan Vyapara
| Company | ViswaVardhan Vyapara |
| Category | Uncategorised |
| Location | Anantapuramu, Andhra Pradesh |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 18 Jun 2026 |
| Last verified | 12 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
## UK BPO Process Executive
Company: ViswaVardhan Vyapara
Location: Anantapuramu, Andhra Pradesh
Type: Full-time
Join our UK BPO operations team and handle client-facing voice processes for UK-based customers. You will manage calls, document interactions accurately, and meet daily quality and productivity targets.
This is an on-site, full-time role in Anantapuramu with UK-aligned working hours. Clear spoken English and a professional phone manner are essential.
Responsibilities:
- Handle inbound and outbound voice calls for assigned UK client processes
- Follow scripts, SOPs, and compliance guidelines on every interaction
- Update CRM and ticketing systems with accurate call notes
- Meet daily call volume, quality, and attendance targets
- Participate in training, calibration, and feedback sessions
Requirements:
- Fluent spoken English with neutral or UK-friendly accent
- Good listening skills and professional telephone etiquette
- Willingness to work UK shift hours (timings shared at interview)
- Basic computer skills — typing, browsers, and CRM tools
- Freshers welcome; prior BPO or customer service experience is a plus