Job Opportunities API

The Team You Will Join When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward. The Opportunity We are currently seeking a skilled Systems Administrator to join our Infra team. The ideal candidate will possess a strong technical background, hands-on experience supporting server and network environments, and the ability to communicate effectively with both technical and non-technical stakeholders. This role is critical in ensuring the reliability, security, and performance of our IT infrastructure. Key Responsibilities • Monitoring: Track server health, CPU usage, and network performance metrics. • SLA Management: Resolve support tickets within defined Service Level Agreements (SLAs). • Ticket Management System: Handle incidents, requests, and changes through Service Navigator and related tools. • Hardware Support: Install, configure, and troubleshoot desktops, laptops, printers, peripherals, as well as server (DELL/HP) and network device/storage management. • Patch Management: Deploy security patches and software updates across all networked systems. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, or related field. • Minimum of 3 years’ experience in a similar Systems Administrator or IT support position. • Operating Systems: Proficiency in Windows Server (2016/2019/2022) and basic Linux/Unix environments. • Active Directory, DNS, DHCP: Experience managing directory services and core network services. • MS SQL Database: Management and basic troubleshooting. • Networking: Solid understanding of TCP/IP, DNS, DHCP, and basic LAN/WAN troubleshooting. • Security: Handling antivirus updates (e.g., Crowd Strike), managing firewalls, and Data Loss Prevention (DLP) solutions. • Backups: Hot and cold backup management, including monitoring automated backup logs. • Virtualization: Familiarity with VMware environments. • Scripting: Basic knowledge of PowerShell or Bash for automating repetitive tasks. Communication: Ability to explain technical issues clearly to non-technical users. • Problem-Solving: Strong analytical skills for rapid troubleshooting and issue resolution. Preferred Qualifications • Experience with Tomcat/Apache web servers. • WebSphere administration. • Understanding of SSL certificate management. • Familiarity with Azure SLA Feature Board. • Experience managing CITRIX environments. • Knowledge of VPN setup and administration. Work conditions: • International company; • Official employment according to the Labor Code of Ukraine; • Social package including Medical insurance, Life insurance, Critical illness insurance, Passive war risks coverage for the Employee and their closest relatives; Gym reimbursement, Work from home compensation etc.; • Annual salary review; • Annual bonus based on performance; • Access to educational courses and platforms; • In-house mentoring programs; • Hybrid work model; • New office in the city center About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!