U.S. Private Bank – Digital Client Service Associate
JPMorgan Chase
| Company | JPMorgan Chase |
| Category | Customer Support |
| Location | Tempe |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 11 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
As a Digital Client Service Associate within the Private Bank team you will be the primary point of contact for all online related needs of Private Bank clients. You will work in a team-oriented environment with Bankers, product partners, and operations teams to deliver a seamless and integrated approach to the client online experience.
Job responsibilities
• Provide exceptional service and flawless execution on client requests and inquiries
• Follow the firm’s controls policies and procedures and regulations as well as protecting client assets against potential fraud activities
• Engage with respective client facing teams and internal business groups to deliver and execute client transactions
Required qualifications, capabilities, and skills
• Interest in technology
• Excellent communication skills (both verbal and written)
• Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook
• 3+ years of experience in similar roles
• Strong problem solving acumen
Preferred qualifications, capabilities, and skills
• Prior experience in the financial service industry in client facing role
• College degree or equivalent financial service experience
• Experience with a wide array of financial products
Prior experience working in a high call volume environment