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Job Duties & Responsibilities Coordinates campus specific Trauma Services daily operations to ensure efficiency, compliance and accuracy while maintaining optimum levels of patient and family satisfaction. Maintains compliance with regulatory agencies including the Texas Department of State Health Services (DSHS), Texas EMS Trauma Acute Care Foundation (TETAF), American College of Surgeons (ACS), ACS Trauma Quality Improvement Program (TQIP), and/or Southeast Trauma Regional Advisory Council (SETRAC) to ensure appropriate trauma center level trauma designation requirements are achieved. Monitors trauma patient care from admission through operative interventions, ICU care, stabilization, rehabilitation, and discharge, including all trauma performance improvement. Continually strives to meet trauma program goals, monitors and reviews performance improvement initiatives, and tracks/reports performance and process improvement outcomes. Reviews processes to identify gaps between requirements and current outputs; identifies opportunities for improvement via benchmarking or other external comparisons. Generates ideas for solutions; analyzes the effect or impact of each solution; selects appropriate solutions. Utilizes a team approach with organizational leaders and unit educators to coach and develop trauma multidisciplinary team members to ensure the delivery of high-quality trauma patient care and maintenance of trauma competencies. Demonstrates accountability for cost effective management of care and services while ensuring the department achieves patient care goals. Demonstrates effective communication skills with trauma team and ancillary departments to eliminate communication barriers.