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Transport Controller – Sherburn Share: Share on Facebook Share on X Share on LinkedIn Share via Email Job Summary Location: Sherburn in Elmet Brand: Welfare Hire Job Type: Full time, Permanent Hours: Mon – Fri, 08.00 – 17.00 Apply for this role Transport Controller – Sherburn-in-Elmet Job Function: Contribution to the day-to-day support of the Hire Team and Depots, with the key focus being on deployment of Welfare Hire Fleet. You will be responsible for any schedule changes whilst using our own resources and those of 3rd parties when necessary. Reporting to : Support Services Team Leader Liaising with: Customers, Sales, Subcontractors, Depot & Head Office Staff. The ideal candidate will have good communication skills, excellent planning, and organisation capabilities along with strong attention to detail and accuracy. The role would suit a candidate with limited people management experience looking to make the next step on their career journey. Key Responsibilities • Keeping and maintaining accurate correct data regarding everything pertaining to a fleet. • Managing Fleet capacity and de -fleet information in a timely manner. • To appraise Transport process and communicate 3 quote rules. • To keep customers fully informed of all changes re exchanges and swap outs. • Ensure efficient allocation of fleet whilst understand cost impact and operational impact. • Liaising effectively with wider teams across both businesses. • Ensuring that high levels of customer service are always maintained. An ambassador for “Customer First”. • Building great working relationships internally and externally, in depth fleet knowledge. • Developing a strong sense of customer ownership, being fully conversant with all aspects of the relevant customer requirement and process. • Working to deadlines and the ability to prioritise and manage changing workflows. • Maintain and safeguard the correct balance of productivity. • Oversee and resolve any issues regarding fleet. • Work closely and communicate effectively with the Team Leaders, Hire Controllers & Depot Manager’s. • Review working process and bring change as and were required. • Compile and provide weekly reports for the Sales Director. • Follow company’s Employee handbook policies and procedures. • Any other ad-hoc duties. Requirements • Strategic planning abilities • Strong communication skills. • Attention to detail. • Ability to prioritise and delegate where necessary • Ability to remain calm under pressure. *The Company reserves the right to amend your job description in the line with the changing demands of the business. *Candidates must be eligible to live and work in the UK.