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Toyota Financial Services UK is embarking on an exciting journey with a clear focus on shaping the future and enhancing every area of the business. As part of this ambition, we are seeking an experienced Transformation Programme Manager to lead, govern, and successfully deliver a major multi-year transformation programme. About ‘TFS UK’: Toyota Financial Services (UK) PLC offer a range of innovative financial solutions, ensuring complete customer satisfaction is at the heart of what we do. Based in Burgh Heath, Epsom, our teams of experts work within a fast-paced environment, where a culture of improvements and respect is ever-present. The Role: Lead, oversee and ensure the successful delivery of major investment in multi-year transformation across TFSUK and in accordance with TFS UK’s Business Strategy. This includes leading cross functional teams to complete complex initiatives that drive our organisational goals and deliver business value. The role will need to actively drive day-to-day delivery, providing clear leadership and delivery discipline in a complex, regulated environment. The scope of the Transformation Programme includes change in culture, operating model, business process, technology and data. What you’ll be doing: Programme Strategy & Planning: Define & implement Programme Strategies & Principles aligned to achieving the Business Strategy, Goals & Objectives Develop the overall Programme Approach Define the overall Programme Scope, Objectives, Controls, Deliverables & Timeframes Stakeholder Management: Engage with the Executives to understand the Business Strategy & translate it to Programme Goals & Objectives that can be understood by all Establish Stakeholder engagement to ensure continuous alignment with TFS UK’s Business Strategy and Vision Implement effective & efficient Stakeholder Engagement, Communication Plans, including Decision-making Protocols Change Management: Embed comprehensive Change Management practices across the Programme Direct & drive Project Managers, and their workstream teams, towards the achievement of the defined Programme ambitions Ownership and accountability for the mitigation of the Programme’s Risks & Issues Always knows the financial status of the Programme Adherence to internal & external Controls, e.g. InfoSec, Regulatory, etc People & Culture: Foster a collaborative, high performance culture across the Programme Identify the skills and competencies required by each of the Projects/Workstreams and ensure they are fulfilled Vendors/Partners: Ensure relationships are well defined and accountability exists on all sides Oversee all vendor/partner relationships, progressing the Programme as one