Job Opportunities API

Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology. At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors   Position Overview : The  Transaction Review S pecialist (TRS) will be a member of the Transaction Services team. The TR S pecialist will be primarily responsible for ensuring every approved consumer transaction is correctly documented in the ecoATM database and m e et s the required criteria for an approved transaction. The position requires the ability to remain focused while quickly and thoroughly reviewing ecoATM transactions. Accordingly , attention to detail is a must .   Please note: This position is full time with a 40 hour work week. The role will require a flexible shift schedule with the ability to work nights/weekends.  Hourly Pay Rate: $18.00 - $20.00/hr Key Responsibilities:   Data entry and editing    R eview daily customer transaction data to ensure accuracy of information, including but not limited to, state identification fields populated, authorized identification used by customer , IDV agent decision- making regarding customer approval    Generate reports for various law enforcement jurisdictions using local database, pdf process, or online forms   Review online documentation for potential fraudulent, utilizing provided tools to determine verification of information   Running weekly r eports for law enforcement dissemination   Online article tracking for identified state jurisdictions   Review reports and flag suspic ious activity ; provide verification and communication of identified activity   Provide data review and product knowledge support to other departments to ensure optimal kiosk and online customer experience   Additional Duties:  Approve or deny transactions with consumers based off of the requirements for conducting business with ecoATM (ID Verification )   Perform timely and accurate verifications , as requested   Review real-time devices and accurately detect device condition (PGV)   Education & Experience   High School Diploma /GED or 1+ year experience in retail or fast-paced environment, to include 6+ months of data entry/verification experience required   Experience in a call center-type environment a plus   Knowledge, Skills & Abilities   Strong attention to detail and efficiency   Ability to handle multiple tasks, ensuring timely completion   Must be self-motivated, resourceful     Proven ability to work autonomously   Proficient in data entry    A bl e to navigate through databases     B asic knowledge of MS Office (Word, Excel, Access, Outlook)   E ffective oral and written communication s