Tour Guide and Events Assistant
Wsetglobal
| Company | Wsetglobal |
| Category | Operations & Admin |
| Location | Guildford, United Kingdom |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 12 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Want to be part of a small but growing team at an award-winning English wine producer?
We are looking for enthusiastic, motivated and committed individuals to join us at Greyfriars Vineyard as a Tour Guide and Events Assistant. This is an exciting opportunity to be involved in a rapidly growing area of our business.
What you will do:
• Following in-house training and guidance, execute the successful delivery of vineyard tours and tastings.
• Provide visitors at our Cellar Door Shop with a first-class retail experience.
• Assist with wine-by-the-glass sales and tasting events at our Tasting Room and Outdoor Wine Bar. This will include managing bookings, serving visitors and the setup, delivery, and clean-up of exciting and informative tasting events.
• Maintain high levels of presentation and cleanliness at all times at the Cellar Door, Tasting Room and outdoor hosting spaces.
• Respond to customer inquiries and assist with managing online bookings.
• Support the DTC Manager as required, including assisting at vineyard events and outside events such as farmer’s markets, food festivals and stockist tastings, alongside maintaining shop/bar stock levels and fulfilling retail orders.
• Support the Commercial Manager as required, including fulfilling trade orders and deliveries and hosting tastings and other events at our trade stockists.
What we will give you:
• Rewarding wine retail sales, events and hospitality work experience at a beautiful vineyard that is producing award-winning sparkling and still wines.
• Join a small, friendly team that is passionate about what we do and wants to see you grow with us.
• The requisite level of training and guidance to be successful in this role.
• A fair wage in line with industry standards.
Who we are looking for:
• Someone who can provide a superb hospitality experience and customer service and will take pride in representing Greyfriars in this customer-facing role.
• Someone who is comfortable working in a varied role that can often be physically demanding.
• Someone that likes being around people and enjoys communicating.
• Someone who enjoys working as part of a team and independently.
• Prior experience/knowledge of wine is preferred but not essential.
• Having a sense of humour and a good work ethic is essential in this job.
• Outstanding oral communication and quick-thinking skills are essential in this job.
• A full driving licence is preferred.
• All applicants should have the right to work in the UK.
The bottom line:
• Pay: Hourly rate in line with industry standards.
• Staff discount on our wines + staff wine.
• Hours: Part time Contract. A minimum of 20 hours guaranteed, hours typically on Wednesdays, Fridays, Saturdays, Sundays.
• Three-month probationary period.
• Start Date: August 2026