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Telemarketing Borrower Team Leader

Cermati.com
CompanyCermati.com
CategoryMarketing
LocationJakarta
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted24 Jun 2026
Last verified9 Aug 2026
SourceEmployer ATS (smartrecruiters)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
• Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers • Leads and monitors activities of Telesales Representatives to ensure effective performance. • Support sales team and monitor the quality of phone calls and Customer communications. • Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans. • Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business. • Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting. • Min 1 years of Telesales Leader Experience • Experience hiring and developing a telesales team. • Experience coordinating projects & campaigns across teams. • Ability to multitask and execute in a fast-paced, team-oriented environment • Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis • Strong problem solving skills and ability identify root causes • Working knowledge of medium-large operations in fintech or bank call center