Job Opportunities API

BCI for Communication and Advanced Technology • Checks the warranty status, repairs history, phone conditions and attachments. • Assembles, installs, test and retains the defected mobile phones on a daily basis to achieve objectives and KPI's. • Uses the troubleshooting methods which are mentioned in the service manual that is provided by Samsung through GSPN. • Ensures effective and efficient completion of all preventive maintenance duties and does quick quality checking to the repaired phones before submitting the phones to the Q.C. Department. • Checks all cases on the Cosmos System and submits notes for the status of the devices and follows up until the case is closed on the Cosmos System. • Adheres to workshop process. • Requests the required parts from the Storekeeper. • Fills the defected parts form for the parts that are already defected from Samsung. • Gets updated with the service manual and bulletins which are provided by Samsung through GSPN or our technical shared folder. • Performs other duties as and when requested by the direct supervisor. • Diploma Degree in Electronic Maintenance or in any related field. • 1-3 years of handsets maintenance. • Good English reading and writing. Key Competencies (Skills, Abilities and Knowledge) • Automated System . • Disassembly/Assembly. • Equipment Use . • Product Knowledge . • Processes & procedures . • Safety Awareness . • Software Repair . • Soldering . • Troubleshooting .