Job Opportunities API

About Us At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters — whether that’s transforming the future of finance with AI or finding balance to go home on time. Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud-based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all — the people who make it happen. We’re more than a software company. We’re a team of problem-solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future. At Medius, our values guide how we work and grow together: Connect – We believe in the power of people—individually and collectively—and our success depends on understanding and respecting each other. We appreciate that ‘empowering finance teams of the future’ is an exciting endeavor, and we share it with everyone around us. Question – We enjoy the challenge of our work and the thrill of collaboration. We are not afraid to question ourselves and each other because we believe diverse perspectives can lead to better outcomes and that there is great power in resolution. Own – We are thorough, thoughtful, and decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how we get things done. And that’s how we remain a leader. Customers trust us to do our job so that they can focus on what they do best. At Medius, you’ll join a diverse, global community where curiosity is celebrated, ideas matter, and innovation never stops. If you’re passionate about technology, eager to make an impact, and ready to grow alongside a team that lives its values, Medius is where you can do your best work — your impact is global. Learn more at  www.medius.com Please send your resume in English only. Any other language will not be considered. About the Role: We are searching for a highly driven, positive minded Technical Support Specialist to guide and help our customers in the entire product suite. Your day-to-day responsibilities: Support Medius AP Automation’s product suite, delivering a unified user experience across the complete workflow - from receiving an invoice to making the payment. Medius supports every step of the process: Handling support tickets Assist customers with issues around payments, supply payment reports, etc. Resolve technical issues with our applications and gathering relevant information (from emails, logs, databases, etc.) Recreate customer issues and, if needed, documenting solutions to known/common issues Collaborate with R&D, QA and ERP departments Participating in internal projects as needed About you: SQL, web service, and XML knowledge is preferred. General understanding of ERP and financial systems, such as Dynamics AX, NAV, 365 BC, F&O, JDE, etc. Knowledge of general ledgers, bank reconciliation, and payment terms. Previous Accounts Payable or software/SaaS support work experience Familiar with or general understanding of business workflows (approvals, routings, limits, etc.). Detail-oriented individual who takes pride in fulfilling your work commitments. Strong presentation and communication skills. Fluency in English is mandatory as you will be supporting English-speaking clients only. Please send your resume in English only. Any other language will not be considere