Job Opportunities API

Technical support Echle Hartstahl 2024-06-05T11:55:36+02:00 We are looking for PROBLEM SOLVERS:INSIDE! Technical Support (m/f/d) What you do: • Responding to post-sales inquiries from customers by phone/email/web • Handling customer problems and direct implementation of recommendations and measures • Most effective resolution of customer issues using internal technical expertise, knowledge base and other internal tools • Collect and analyze logs to identify problems and determine root cause • Collaboration with technical engineers to find quick solutions for customers • Create new articles in the internal knowledge base to provide information for reuse across the Technical Support Center • Monitoring current developments for customer solutions What you bring with you: • Excellent communication skills and strong service orientation • Successfully completed training as a construction machinery technician, agricultural machinery technician or comparable training • Quick grasp of technical issues • Ability to identify technical problems and identify solutions • Good knowledge of German and English, any other foreign language is an advantage What you get: • A permanent employment contract with attractive remuneration • Exciting, challenging and varied tasks • The opportunity to actively shape the future of the company and its success • Short decision-making processes • A flat company hierarchy with individual development opportunities • A familiar working atmosphere Are you interested in joining ECHLE as a Technical Support (m/f/d)? Then we look forward to getting to know you! “The great thing about ECHLE is that I can live my passion for large machines every day.” Christoph, Agricultural and construction machinery mechatronics technician Error: Contact form not found. Alternatively, you can send us your complete application documents in the traditional way: ECHLE Hartstahl GmbH Personnel department Lower pinnacle 6 D – 77709 Wolfach Phone: +49 (0)7834 – 86559-0 Open job offers This is not the right position? We have even more: Working at ECHLE What makes working for us special, why ECHLE is a really good employer and what’s in it for you?