Job Opportunities API

Alongside  partners with organizations to  drive digital transformation  and  build high-performing tech teams . We are looking for a  Technical Support Analyst - COBOL/Mainframe  to join a project at a company specializing in the management of financial markets. Responsibilities: Ensure the availability and stability of services in the European market by monitoring production and test environments. Assist in the resolution of operational alerts and incidents, including complex issues in Mainframe applications. Support the management of tickets for incidents, changes, and service requests, ensuring SLA compliance. Participate in the execution of critical incident procedures, root cause analysis, and preparation of post-incident reports. Contribute to the creation and maintenance of operational procedures, knowledge articles, and best practices. Collaborate with development teams on application issues, enhancements, and maintenance tasks.