Technical Specialist (WFM)
Verint
| Company | Verint |
| Category | Uncategorised |
| Location | Bangalore |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 12 Aug 2026 |
| Last verified | 13 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
The purpose of this role is to implement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes site discovery and preparation, implementation and configuration, site design and user acceptance testing. The role also includes advanced project related troubleshooting and escalation of service requests via a IMS ticketing system.