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Technical Services Assistant Manager (f/m/d) Job Details | ngksparkpl Technical Services Assistant Manager (f/m/d) We are looking for a Technical Services Assistant Manager in Hemel Hempstead - join our team! In this positon you will be part of our Technical Services Team and provide ongoing leadership and co-ordination of the Technical Services Department to enable provision of effective product and technical related support to the UK Aftermarket. Your scope: • In conjunction with the line manager, provides ongoing leadership and co-ordination of the Technical Services Department to enable provision of effective product and technical related support to the UK Aftermarket • Provides focal point for technical product support to all stakeholders through various appropriate media. • Implements ongoing range reviews to optimise parc coverage, provides local input and co-ordination with RHQ Cat Man teams • Compiles and monitors agreed KPIs to identify trends and recommends corrective actions • Cultivates strong and effective working relationships within the Niterra UK / EMEA group and with third-party data agents. • Performs other reasonable and appropriate tasks, as directed by management What you bring to the table: • Proven automotive aftermarket related product experience, at technician / workshop / parts supplier level • Demonstrable experience of range and product management processes including application databases • Familiar with vehicle ignition / electronic systems and products • Team leadership experience • Experience of interpreting and analysing data • Excellent attention to detail • Highly organised, self-disciplined with the ability to manage own and team workload within agreed deadlines • Keeps abreast of product, technical and market knowledge • Familiarity with Quality Control / Warranty procedures Due to high numbers of applications, please be aware that we will only respond to successful candidates. To ensure equal opportunities is one of our most important principles. Everyone should have the possibility to develop according to their individual strengths and interests. It is our own aspiration to make all of our decisions regarding applications and hires 100% objectively. We exclusively orientate on qualifications and the person's suitability with regard to the respective vacancy. Niterra does not tolerate any discrimination on the basis of gender, nationality, ethical or social background, origin, religion, disabilities, age, sexual orientation or identity - or any other discrimination for that matter. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. © 2024 NITERRA. All rights reserved. × When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data centre • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimising video performance or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Show More Details Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.