Job Opportunities API

As a Technical Sales Manager, you will be responsible for driving the success of our temperature-controlled packaging solutions, supporting customers from initial solution design and product launch through to ongoing account development and management. Acting as a trusted partner, you will work closely with customers to understand their supply chain challenges, engineer tailored packaging solutions that address operational pain points, and ensure long-term customer satisfaction. The role combines solution engineering, strategic account management, and hands-on supply chain expertise, requiring a strong understanding of physical, hardware-based products and logistics operations. This position is specifically focused on temperature-controlled container solutions and is not suited to candidates whose experience is primarily in SaaS, software, or digital-only products. SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions ensure the safe delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do. We’re a fast-growing, purpose-driven company where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? 🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare. 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation. 🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell. 🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: This is a highly cross-functional role that combines solution engineering, account growth management, customer engagement and strategic relationship management.  Grow Existing Customers  Become the trusted commercial partner for assigned customers.   Build long-term relationships and ensure customers continue to realize value from SkyCell solutions.   Conduct regular business reviews and identify opportunities for growth.   Proactively manage risks to customer retention and satisfaction.   Drive expansion through new use cases, geographies, products and business units.   Work closely with Customer Success to deliver solution, satisfaction and meet customer expectations on solutions.  Turn successful customers into advocates and references.   Support winning New Business  Partner with Business Development teams on strategic sales opportunities.   Understand customer challenges and translate them into compelling solutions.   Build business cases and value propositions that help customers make decisions.   Engage senior stakeholders across operations, procurement, quality and supply chain functions.   Help accelerate sales cycles and improve win rates.   Coordinate with product, pricing and commercial teams to deliver winning solutions.   What Success Looks Like: Revenue growth across new and existing customers.   Strong customer retention and satisfaction.   Expansion within strategic accounts.   Faster sales cycles and improved win rates.   Trusted relationships with customers and internal teams.  Requirements What You'll Bring: Background: technical sales, account management, customer success, solution enginee