Job Opportunities API

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  Why you will love this opportunity as Technical Product Manager at Civica  As a Technical Product Manager, you will be responsible for equipping your team with detailed technical requirements through a product backlog to build high quality products, delivering to our product roadmaps that align to Civica’s strategic goals.  Collaborating with cross-functional teams, you will take complex business problems and break them into simple, elegant and highly effective user stories, ensuring the end product aligns with the company’s mission and vision of becoming a global GovTech champion.  This is a fantastic chance for you to gain insights into the Australian health insurance market, explore health and care products, and engage with our key clients and internal stakeholders regularly. What you will do to be successful in this role   Key responsibilities  Collaborate with engineering teams to ensure that technical solutions meet product requirements whilst providing technical guidance and oversight to ensure that solutions are technically feasible, scalable, maintainable, and meet quality standards  Guide the engineering process by managing product backlogs, creating and refining product requirements into user stories with clear acceptance criteria  Participating in team ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure the engineering team has a clear understanding of product priorities  Triaging and resolving product-related issues, working with the engineering team to address bugs, and communicating with stakeholders to manage expectations  Identify upcoming risks and proactively implement strategies to mitigate them, ensuring successful product delivery  Together with the Product Manager, make trade-off decisions when faced with conflicting priorities, resource constraints, or technical limitations  Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development  Analysing data and metrics to inform product decisions, measure product performance, and identify areas for improvement  Support a strong culture of knowledge sharing and product decision and design documentation  Requirements Demonstrated experience as a Technical Product Manager, working in a modern software or product organisation  Proven ability to create and manage backlogs, writing clear user stories with concise and detailed acceptance criteria  Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility  Competency to participate in technical discussions, code reviews, and architecture decisions  Continuously seeking to understand customer needs, pain points, and motivations to develop products that meet customer requirements and deliver value  Strong analytical skills to collect, analyse, and interpret data to inform product decisions  Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success  Flexible to adapt to changing market conditions,