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Tripod Machinery Middle East Trading Company represents Dingli Machinery, a global manufacturer of intelligent aerial work platforms and material handling equipment. The business is known for electric, diesel, and hybrid access equipment, backed by international research and development and advanced manufacturing capabilities. This is an opportunity to join a machinery-focused environment where technical learning, operational reliability, and customer support all play an important role. As a Technical Engineer Apprentice, you will build practical experience across warehouse operations, machine preparation, technical support, and customer-facing service activities. The role offers exposure to both the operational and technical sides of the business, with the chance to support customers, work closely with equipment, and develop hands-on familiarity with internal systems and service processes. Responsibilities Assist in warehouse machinery handling and operational activities, including pre-delivery inspections and daily routine inspections. Prepare and coordinate machines for customer delivery, ensuring all documentation and safety checks are complete. Support spare parts inventory control and coordinate with customers regarding parts orders and availability. Provide on-site and remote technical support to clients, troubleshooting issues and ensuring customer satisfaction. Conduct machine familiarization and operational training sessions for clients to ensure safe and efficient usage. Develop proficiency in using the company's ERP system for tracking inventory, orders, and service records. Complete additional work tasks as assigned by the supervisor or manager.