Job Opportunities API

Do you enjoy taking ownership of complex technical environments? Do you like combining infrastructure, security and automation to keep mission-critical SaaS platforms? Then join the team behind Benefits-Plaza, Keylane's all-in-one Employee Benefits platform that connects employers, insurers and payroll providers across the Netherlands. As a Technical Application Engineer within our Technical Application Management (TAM) team, you are responsible for the availability, performance, security and continuous improvement of the Benefits-Plaza platform. You'll work closely with experienced engineers and act as a technical expert for one of our most important SaaS solutions. This is a hands-on role where infrastructure, middleware, security and automation come together. You'll regularly balance operational continuity, customer expectations and security requirements while making sound technical decisions under pressure. You'll be responsible for: Drive the resolution of complex platform incidents and problems, ensuring timely recovery while acting as the technical escalation point for internal teams and stakeholders. Monitor the Benefits-Plaza platform and proactively resolve operational issues, including resource bottlenecks, application outages and middleware failures (e.g. disk space, CPU usage and Tomcat availability). Contribute to daily operations: handling service requests and standard changes, following agreed ITIL processes. Managing service requests and standard changes in line with ITIL processes. Managing web service integrations, including networking, whitelisting, security configuration and end-to-end technical validation. Planning and executing maintenance activities, including patching and upgrading technologies such as RHEL, DB2, Tomcat and related components. Managing the lifecycle of client and server certificates, coordinating renewals and secure deployments. Lead the technical execution of external audits, penetration tests and disaster recovery exercises by preparing technical evidence, coordinating activities and driving remediation where needed. Driving automation and standardization by improving runbooks, scripts and operational tooling. Optimizing monitoring, capacity management and operational dashboards to improve platform reliability. Key about your team You'll be part of Keylane's Technical Application Management (TAM) organization, where we ensure our business-critical SaaS platforms are secure, stable and always available for our customers. Together, we: Deliver best-in-class SaaS services from a secure, ISO-certified private cloud, ensuring our customers can focus on pension administration while we manage the technical platform. The team consists of highly skilled IT professionals with strong expertise in infrastructure, databases, middleware and security, combined with deep knowledge of the Life & Pension domain. Work with standardized processes for migrations, implementations and operations, and continuously refine our way of working based on experience and feedback.   Foster a collaborative culture where ownership, innovation and continuous learning are encouraged, and everyone has the opportunity to make an impact. Requirements You recognize yourself in the following profile: A Bachelor's or Master's degree in IT or a related technical field. You have 5+ years of experience in technical application management, infrastructure operations or a similar role managing business-critical applications. You are experienced in managing application servers such as Apache Tomcat and have a solid understanding of their interaction with networking, security and the application stack layer. You have practical experience with security hardening, patching and vulnerability management, especially in regulated or audited environments. You are familiar with certificates (PKI), networking and firewalls, and know how to work with concepts like whitelisting,