Job Opportunities API

​​Looking for Philippines-based candidates Job Role: Technical Account Manager Compensation range: $2,000 AUD - $3,000 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home. Who The Client Is: Our client is an Australian technology company that develops secure digital solutions for the financial services industry. Their platform helps lenders and financial institutions streamline customer onboarding, automate financial data collection and analysis, and improve credit assessment through intelligent, data-driven insights. By combining innovative technology with a strong focus on security, compliance, and customer experience, they enable businesses to make faster, more informed decisions while delivering a seamless application journey for their customers. Role Overview: We're looking for a proactive and client-focused professional to manage and grow existing customer relationships while ensuring clients continue to get maximum value from the company's products and services. In this role, you'll work closely with both the Sales and Business Support teams to understand client needs, deliver technical guidance, and coordinate successful implementations. You'll also serve as a trusted advisor, translating technical concepts into clear, practical solutions while providing hands-on support to help clients achieve their business goals. Key Responsibilities:  Onboarding & Provisioning TAMs are responsible for onboarding and provisioning clients — designing, coordinating and executing high-quality, fit-for-purpose integrations that solve client problems and ensure maximum value from the company’s products. Coordinate onboarding activities with internal and client stakeholders  Acquire a comprehensive understanding of each client's customer onboarding process and how they propose to use the company’s products or services Design high-quality, effective product integration solutions based on client requirements Conduct onboarding meetings: listen to how the client's system works, confirm understanding, and propose the integration options that best suit their needs Demonstrate products to clients and train them on use of products and services Build 'trusted advisor' relationships with clients and partners Support and offer technical advice to Account Managers Make technical decisions based on non-technical client information and provide integration suggestions Provision and set up new client environments Perform basic HTML and JSON coding (e.g. Lead Market affiliate modifications, front-end adjustments) Articulate technical concepts to clients in clear, non-technical language Provide assistance to developers integrating the product Technical Support TAMs are responsible for providing technical support to clients and internal stakeholders — diagnosing and resolving technical issues affecting product quality, integration effectiveness, and client experience Assist clients with technical support questions (e.g. integration-related queries, errors, and technical issues) Problem-solve client issues by asking appropriate questions and identifying solutions — including when clients describe problems using non-standard terminology or provide limited information Write technical and non-technical documentation that conveys technical concepts in terms accessible to non-technical individuals Collaborate with other teams to provide solutions for clients Assist