Job Opportunities API

Summary of Responsibilities: The Team Success Generalist (Payroll & Operations) supports the mission of Highlands College by stewarding key operations across the teammate lifecycle, including payroll, HR systems, onboarding, offboarding, compliance, and teammate changes. This role serves as a trusted partner to Team Success, Accounting, and campus leadership, ensuring processes are accurate, efficient, and life-giving for every teammate. With a strong focus on systems, data integrity, and operational excellence, this role helps create clarity, consistency, and health across Highlands College. This position operates as a generalist across Team Success functions, supporting teammate care, development, compliance, and recruitment efforts as needed. Primary Responsibilities Payroll & Compensation Operations: • Process accurate and timely payroll for all eligible teammates in accordance with federal, state, and local regulations. • Serve as the primary administrator for payroll functionality within the HRIS (e.g., BambooHR or related systems). • Support payroll system implementations, upgrades, audits, and testing, including documentation of workflows and controls. • Maintain payroll records, reports, and reconciliations in partnership with Accounting. • Ensure accurate setup and maintenance of pay rates, job changes, stipends, deductions, and earnings codes. • Support year-end payroll processes, including W-2 preparation and reconciliation. • Partner with Team Success leadership to identify opportunities for improved payroll efficiency, automation, and compliance. HR Operations & Compliance: • Support compliance initiatives, including I-9 management, personnel file accuracy, and audit readiness. • Maintain HR documentation and records in alignment with internal standards and accreditation expectations. • Assist with policy implementation and updates, including the Team Handbook and operational procedures. • Support reporting needs such as EEO-1, internal audits, and Team Success scorecards. • Ensure adherence to federal, state, and institutional employment practices and guidelines. HR Systems & Data Integrity: • Maintain accurate teammate data within HR systems related to compensation, job status, and payroll eligibility. • Audit payroll and HR data regularly to ensure accuracy and compliance. • Create and maintain Standard Operating Procedures (SOPs), guides, and internal documentation across Team Success functions. • Identify opportunities to improve workflows, automate processes, and increase operational efficiency within HR systems. • Respond to teammate questions related to payroll, systems, and records with clarity, professionalism, and care. Teammate Lifecycle Support: • Support administrative onboarding tasks, including system setup, payroll enrollment, and documentation tracking. • Ensure new teammates are fully prepared in HR systems prior to their start date, including completion of required documentation. • Support coordination of onboarding checklists, forms, and required acknowledgements. • Assist with hiring coordination processes, including offer preparation and pre-boarding readiness. • Support administrative offboarding tasks, including payroll adjustments, final pay processing, and system updates. • Ensure timely and accurate execution of final pay in accordance with state and federal requirements. • Support documentation and checklist completion related to teammate transitions. • Partner with Team Success and Accounting to ensure smooth, compliant, and lifegiving onboarding and offboarding experiences. HR Generalist Support & Change Management: • Serve as the primary Team Success partner for teammate change requests, including job changes, compensation updates, status changes, and organizational transitions. • Ensure all teammate changes are processed accurately and timely within HR systems, including appropriate documentation and approvals. • Partner with Team Leads and campus leadership to guide and execute changes clearly, compliant, and aligned with Highlands College processes. • Maintain and update records related to teammate changes, ensuring data integrity across payroll and HR systems. • Support communication and coordination of teammate changes, helping create a smooth and life-giving experience during transitions. • Identify opportunities to streamline and improve change request workflows, documentation, and system processes. Team Success Support & Culture: • Support Team Success initiatives such as onboarding experiences, Team Time, and teammate engagement efforts. • Assist with teammate care touchpoints, ensuring meaningful and consistent communication and support. • Contribute to a healthy, mission-aligned team culture through responsive and service-oriented support. • Provide administrative and operational support to Team Success projects and initiatives as needed. Collaboration & Communication: • Partner closely with Accounting, Team Success, and campus leaders to ensure alignment with budgets, policies, and processes. • Communicate timelines, deadlines, and updates clearly to teammates and stakeholders. • Support cross-functional initiatives by providing accurate data, reporting, and process insight. Other Duties: • Participate in ministry at Church of the Highlands and Highlands College by leading small groups. • Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle. Qualifications & Skills: • High attention to detail with strong organizational and documentation skills. • Working knowledge of payroll regulations, wage and hour compliance, and HR best practices. • Broad understanding of HR practices across the teammate lifecycle. • Experience with HRIS and payroll systems preferred. (Payroll experience is needed.) • Ability to handle confidential information with discretion and integrity. • Strong communication skills with a service-oriented mindset. • Ability to balance detail-oriented execution with relational teammate support. • Ability to manage multiple deadlines in a fast-paced environment. • Alignment with the mission, values, and culture of Highlands College. Strong working knowledge of payroll operations, wage and hour laws, exempt/non-exempt classifications, taxes, deductions, audits, and year-end processing. Broad understanding of HR practices across the teammate lifecycle, including onboarding, offboarding, records management, I-9 compliance, leave processes, and performance support. Proficiency in HRIS/payroll systems such as BambooHR, reporting, spreadsheets, data accuracy, and workflow improvement. Understanding of confidentiality, employment compliance, internal controls, and cross-functional partnership with Finance and leadership. Ability to apply policy with clarity, care, and sound judgment. Education Level: • Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, Organizational Leadership, or a related field • Equivalent professional experience in payroll, HR operations, or people systems may substitute for formal education HR or payroll certifications preferred, such as: • SHRM-CP / SHRM-SCP • PHR / SPHR • FPC (Fundamental Payroll Certification) • CPP (Certified Payroll Professional) Preferred Experience: • Payroll processing experience in a nonprofit, education, or ministry environment. • Experience supporting HR onboarding and offboarding workflows. • Familiarity with payroll audits, implementations, or system migrations. • Experience supporting broader HR operations, compliance, or people systems. Extent of Public Contact: • High Physical Demands: • Moderate exposure to physical risk.