Job Opportunities API

Summary The Team Manager at the Soho store will support the Store Director in leading sales, operations and security to deliver exceptional client experiences and meet commercial targets. The role includes assuming oversight of the store in the Director's absence, coaching and developing team members, and driving client development and sales performance. The manager will also champion operational excellence and ensure compliance with internal controls. Responsibilities • Coach, guide and support sales and operations to achieve or exceed store commercial and profitability targets. • Provide visible management presence on the sales floor and model exceptional client service. • Deepen client relationships and drive client development and retention activities. • Recruit, train, develop and retain talent, providing feedback and performance management. • Manage back-of-house operations and identify efficiencies and best practices. • Ensure compliance with internal control procedures and act on client feedback to improve service. Requirements • Minimum of 3 years of retail or luxury retail store management or equivalent customer-related experience. • Proven track record in generating sales and managing to commercial results. • Flexibility to work days, nights, weekends and holidays. • Proficiency with Microsoft Office and point-of-sale and client tracking systems. • Authorization to work in the United States. • College or university degree preferred.