Job Opportunities API

Company Description About the Company Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles. Our Business Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more. We are super excited to launch our brand new product Explorer with elevated benefits on 1 October. This is Accor Plus’ biggest change in over 30 years of business, making it the most exciting time to join us. Job Description We are seeking a dynamic and results-driven Team Leader – Sales to lead our Telesales Marketing / Loyalty Sales Consultant team in Jakarta. The successful candidate will be responsible for driving sales performance, coaching team members, and ensuring targets are consistently achieved. • Lead, motivate, and manage a team of telesales consultants to achieve daily, weekly, and monthly sales targets in a competitive market • Drive and sustain high sales performance while adapting to changing market conditions and customer expectations • Coach, mentor, and develop a diverse sales team through regular feedback, performance reviews, and improvement plans • Monitor individual and team performance, providing real-time coaching to improve results and call quality • Ensure all sales calls meet quality standards, compliance requirements, and company policies • Analyze sales reports and performance metrics to identify trends, gaps, and opportunities for improvement • Identify and implement improvements in sales processes, techniques, and team effectiveness • Communicate effectively across all levels of the organization, both verbally and in writing Qualifications Qualifications: • Proven experience in a sales or telesales environment, with prior experience in a supervisory or team leadership role • Strong coaching, people management, and performance management skills • Demonstrated ability to achieve and exceed sales targets in a competitive market • Excellent verbal and written communication skills, with the ability to engage at all organizational levels • Strong analytical skills with the ability to interpret sales reports and performance data • Experience in call quality monitoring, compliance, and sales process improvement • Ability to adapt quickly to changing market conditions and customer expectations • Strong problem-solving skills, including handling escalated customer concerns Additional Information What We Offer: • Competitive salary + attractive incentives • Career growth opportunities • Supportive and performance-driven work environment