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THE BAMFORD COLLECTION IS A GROUP   OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING   AND NURTURING PEOPLE AND PLANET. ABOUT THE ROLE Daylesford, Pimlico a beautifully curated organic store offering fresh produce delivered daily from our farm in the Cotswolds, alongside a welcoming café serving seasonal dishes and food to go. As a Retail Team Leade r at Daylesford, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day-to-day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands-on leadership, product knowledge and a passion for outstanding service. Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer. SALARY : £13.83 per hour, plus tronc (Weekly Pay) HOURS : Full Time 40 Hours RESPONSIBILITIES • Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values. • Support the smooth day-to-day running of the store, maintaining high standards across the shop floor. • Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers. • Assist with staff training, supervision and team development. • Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience. • Support opening and closing procedures, cash handling and operational compliance. • Handle customer queries professionally and contribute to achieving store sales targets. SKILLS YOU WILL BRING • Strong leadership and team management skills • Excellent customer service and communication abilities • Passion for retail, organic produce and sustainable living • Ability to work in a fast-paced environment and prioritise tasks effectively • Strong organisational skills and attention to detail • Positive, proactive and hands-on approach • Confidence in handling customer queries and resolving issues professionally • Flexible and reliable with the ability to support operational needs PERKS & BENEFITS • Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one. • Local gym discounts • Padel Discount • Electric Car Scheme (subject to criteria) • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. • Private Medical: We offer subsidised private medical insurance through Bupa. • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.