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Team Leader, Complaints

hcmn
Companyhcmn
CategoryOperations & Admin
LocationAustralia
Remote—
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted7 Aug 2026
Last verified8 Aug 2026
SourceEmployer ATS (oracle)
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Description
We are seeking an experienced people leader to manage and develop a specialist Complaints team within our Retirement Solutions business. Reporting into senior leadership, you'll be responsible for ensuring the effective management of complaints, delivering against client service commitments, maintaining regulatory compliance, and driving a culture of continuous improvement.