Job Opportunities API

Team Leader – US Outbound Sales 📍 Mohali (On-site) | 🕒 US Night Shift 👥 Team: ~20 Agents | 📊 Exp: 4–6 Years (2–3 Years as TL – US Sales) We need a floor-driven Team Leader who can drive revenue, improve conversions, and lead from the front in a fast-paced outbound sales environment. 🎯 Role Highlights: * Own team performance (sales, productivity, quality) * Run huddles, call audits & performance reviews * Ensure dialer discipline & zero lead leakage * Improve funnel conversion & agent effectiveness * Coach, mentor & control attrition * Maintain US compliance & quality standards * Work closely with QA, WFM & Ops teams 💡 Ideal Candidate: * Experience in US outbound/telesales (BPO) * Strong in sales metrics & conversion strategy * Hands-on coaching & team management skills * Data-driven & high ownership mindset 📈 Why Join? High-growth environment | Strong ownership | Leadership opportunity