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Talent   &   Culture   Manager   Remote | Full-Time Position Overview RedRover is a fully remote company, and this role is no exception. We're seeking a   Talent   &   Culture   Manager   who thrives at the intersection of recruiting speed, people strategy, and operational excellence. This role goes well beyond filling seats — you'll own the full employee lifecycle: from the moment a candidate enters the pipeline to the day a pack member celebrates their third anniversary (and beyond). With a Business Operations Specialist rolling up to this position, you'll have support on the operational side while you focus on what matters most: building the kind of team and   culture   that drives RedRover's continued growth — all from wherever you do your best work. This role is designed for someone who moves with urgency without sacrificing judgment, communicates persuasively, and measures success by outcomes — not activity. Reporting to the COO, the   Talent   &   Culture   Manager   owns recruiting performance, employee experience, and the people systems that keep the pack running at full speed. This role requires someone who: • Fills roles fast without cutting corners on fit • Reads people well — both to sell a compelling vision to the right candidate and to assess cultural fit with precision • Adapts quickly when priorities shift (and they will) • Brings structure without bureaucracy • Solves problems before they become noise Key Responsibilities Talent   Acquisition (70%) • Own full-cycle recruiting across all open roles — from intake through offer and close • Lead disciplined, proactive, passive outreach as the primary sourcing strategy — identifying and engaging talent before they're looking, not waiting on applications • Build and manage relationships with candidates to deliver an exceptional experience from first contact to Day 1 • Partner with hiring managers to define role requirements, calibrate on candidate profiles, and move decisively • Develop and maintain a proactive talent pipeline for high-frequency or strategic roles • Negotiate compensation and benefits packages with candidates — balancing candidate expectations with internal equity and budget, and doing so with confidence and skill • Track and report on recruiting KPIs, including time-to-fill, offer acceptance rate, and source effectiveness Culture   & People Operations (30%) • Own and continuously improve the onboarding experience to accelerate new hire productivity and integration • Oversee benefits and compensation policy — keeping RedRover competitive and ensuring pack members understand and use what they have • Administer and act on eNPS survey results, identifying trends and driving meaningful follow-through • Lead employee development programs and support managers in growing their teams • Maintain HR documentation, process guides, and policy frameworks — clear, current, and accessible • Partner with leadership on retention strategy, using data to stay ahead of flight risks • Lead and develop the Business Operations Specialist KPIs That Define Success • Time-to-fill across open roles • Offer acceptance rate • New hire 90-day retention • eNPS scores and trend over time • Onboarding satisfaction • Process documentation completion and currency Qualifications • 5+ years in a talent acquisition or people operations role, with at least some time in a fast-moving, small-to-mid-size company • Extensive experience recruiting marketing roles — you understand the discipline, know where to find great marketing talent , and can evaluate candidates with credibility • Marketing agency experience is a plus, though not required • Proven track record of filling roles quickly and well through disciplined passive sourcing — you have metrics to show it • Skilled negotiator who can navigate comp and benefits conversations with candidates confidently • Strong communicator who can persuade, not just inform — candidates should want to join after talking to you, hiring managers should trust your read, and cultural fit should never be an afterthought • Comfortable building and improving processes without needing them to exist first • Experience with HR functions beyond recruiting: benefits administration, onboarding, compensation, and employee relations • Self-directed and outcome-obsessed — you keep score and adjust when the numbers aren't right • Reasonable attention to detail: thorough enough to get it right, practical enough to keep moving • Experience managing or mentoring staff is a plus Compensation & Benefits You'll earn a competitive base salary plus meaningful upside through a performance-based bonus structure tied directly to your KPIs — including time-to-fill, retention, and employee engagement. If you hit your numbers, you'll feel it in your paycheck. Beyond base and bonus, RedRover offers one of the more thoughtful benefits packages you'll find at a company this size: • Healthcare, dental, and vision coverage • Generous paid time off that escalates with tenure • Vacation expense reimbursement (because time off should actually feel like time off) • Pet insurance • Daycare expense reimbursement • Fitness benefits • Paid maternity/paternity leave after a period of tenure • Retirement contributions after a period of tenure • Flexible hours • Full remote — work from wherever you do your best work For the right person, this is a strong total compensation story. We'd rather attract someone who's motivated by what they build and what they earn for building it well than someone chasing a number alone. About   Culture   Index™   After you apply for this position, you will receive a thank-you email along with a link to a short survey. It's important that you complete this workplace preference survey, as your application cannot be reviewed until it's complete. Great news, though — it only takes 8–10 minutes to complete. Learn About RedRover's   Culture   To learn more about our unique best-in-breed   culture , click here . RedRover is an Equal Opportunity Employer.