Job Opportunities API

Are you interested in technology and enjoy solving problems while delivering great customer service? We're looking for a Swedish-speaking Technical Customer Support Advisor to join an international support team in Greece, helping customers use one of Europe's leading fleet management platforms. The platform allows transport companies to monitor their vehicles in real time, helping them track locations, improve efficiency and manage their fleets through GPS and digital technology. In this role, you'll support customers with both technical questions and general account-related enquiries via email, phone and internal systems. If you're naturally curious, enjoy troubleshooting and like working in a structured environment, this could be an excellent next step in your career. What you'll be doing Provide technical and customer support via email, phone and internal systems Assist customers with account setup, activation and configuration issues Help troubleshoot technical problems related to fleet management software and connected vehicle services Investigate missing or inaccurate system information, such as vehicle locations, driving data or fleet visibility Support customers, partners and internal teams with product-related questions Escalate more complex technical cases to the headquarters in Germany when required Document customer interactions accurately using multiple internal tools Deliver professional and efficient support while maintaining a high level of customer satisfaction Who you'll be supporting You'll work with a wide range of customers across Europe, including: Transport and logistics companies Fleet managers and dispatchers Truck and bus drivers Business owners Service and repair workshops Sales representatives and business partners Potential new customers interested in the platform