Job Opportunities API

About Us: We’re not your typical agency. In fact, we don’t want to be. At M Booth Health, we take pride in doing what’s right, not what’s easy. Asking the difficult questions and finding unexpected answers. Pushing ourselves and our clients to think bigger. Moving beyond imposed limits to break through and create real connection. We live our brand promise: Choose to Challenge. We're built to help organizations and brands challenge norms, drive results and improve the health and lives of those who need it most. We believe health communications can change the world. Why? Because we’ve done it before. We’ve been at the forefront of advancing some of the most urgent issues in public health and medicine for decades. Our teams are purpose-built to challenge the status quo and drive results–both for our clients and for the health and well-being of people around the world. The Role: Senior Vice President, Client Operations The Senior Vice President of Client Operations is the agency-wide leader of the Project Management discipline at M Booth Health. This role will report to and partner with the Head of Operations to set the vision, standards, and expectations for how project management enables outstanding client work, healthy teams, and a sustainable business. This leader will build consistency across the agency and translate it into practical ways of working within client teams. They will lead, mentor, and develop the PM team; strengthen collaboration across Account, Creative, Strategy, specialty disciplines, Finance, and Operations; and ensure teams have the clarity, tools, and operating discipline needed to deliver excellent work. The ideal candidate is both strategic and hands-on: able to see the system, identify where greater rigor will create value, and design and implement the right level of process without over-engineering. They are a facilitator of change, a credible partner to senior leaders, and an early adopter who thoughtfully validates and advances new tools, technology, and AI-enabled ways of working. This role leads with humanity, neutrality, and authenticity. Success requires the judgment and courage to pressure-test assumptions, respectfully challenge established ways of working, and help the agency continuously raise the bar. Responsibilities: PM Discipline Leadership & Team Development Lead the Project Management function and serve as the senior voice for the discipline across the agency Partner with Head of Operations to define the PM vision, operating model, role clarity, competencies, and expectations at every level Manage, mentor, and develop PM talent through consistent coaching, feedback, career planning, and growth opportunities Build a strong, connected PM community that shares knowledge, raises issues early, and seeks continuous improvement Assess team structure and capabilities; identify hiring, training, and development needs in partnership with the Head of Operations and Human Resources Model calm, accountable, solutions-oriented leadership, especially in complex or high-pressure situations Agency Standards & Scalable Ways of Working Establish and implement consistent agency-wide project management standards, playbooks, templates, cadences, and governance Identify where additional structure will improve quality, speed, collaboration, profitability, or team experience, and where process can be simplified or removed Create practical systems that are clear enough to drive consistency and flexible enough to meet the needs of different clients, teams, and assignments Partner with client teams to embed standards into day-to-day work, adapting implementation thoughtfully rather than applying a one-size-fits-all approach Define clear ownership and decision-making across Project Management, Account, Creative, Strategy, and other integrated disciplines Client Team & Portfolio Operations Partner with senior client an