Job Opportunities API

Support Worker (Bank) £12.71 per hour Zero Hours Contract Primrose Lodge, Guildford Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. As a Support Worker (Bank), at our centre in Halstead, the benefits are endless. • You will have endless job satisfaction, and make a difference to people's lives • You can be a support system for others, and your presence will have a huge impact! If you're looking for a new, exciting role, why not apply to join us? We pride ourselves on having a great team of dedicated addiction specialists, and provide a safe place to heal and feel secure with the best possible care and treatment. The benefits of being a Support Worker (Bank) in the team: • Supportive PDP • Training and development opportunities • On-site parking • Blue Light Card- discounts at thousands of retailers • Employee of the month vouchers (Delegating up to £100 per month) • Wellness programme (24/7 BUPA counselling support) • Mental Health First Aiders • We host employee appreciation days! Our Core Values: At the heart of everything we do are our four core values: • Understanding – listening, empathising, and responding to individual needs. • Kindness – treating everyone with dignity, respect, and compassion. • Accountability – taking responsibility for our actions and maintaining high standards. • Teamwork – working collaboratively to achieve the best outcomes for our clients. Main duties of the Support Worker (Bank): • Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle. • Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs. • Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing. • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. • Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing). • Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary. • Oversee and or conduct effective intake, assessment and discharge interventions. • Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate. • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. • Assist in the transfer of individuals between agencies and services. Essential criteria: • Good organisational skills and time management skills. • Good verbal and written communication skills at all levels. • Ability to work on own initiative and as part of a team. • Competent within the demands of the role in Word, Outlook and Excel • Ability to undertake lone-working safely and effectively. • Ability to negotiate and influence effectively in terms of professional boundaries. • Ability to develop and review risk management plans. • Ability to express empathy and a non-judgemental attitude with a calm, caring approach. • Capacity to handle intensive and pressurised situations. • Strong customer service skills. Recruitment Process: • You will be called for a screening where our talent acquisition specialist can ask you questions around your work experiences • If you are successful with the above, you will be asked to attend an interview on site • UKAT is disability confident, providing an inclusive and accessible recruitment process. We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.