Job Opportunities API

Vita Coco is the leading coconut water brand in the world, built on a simple idea: bring better-for-you, natural hydration to more people. Since starting in 2004, we’ve grown into a global business with teams in New York, London, and Singapore, and we’re now publicly traded on NASDAQ under COCO. As a Public Benefit Corporation and Certified B Corp, we’re committed to supporting farming communities, sourcing responsibly, and building products that are better for people and the planet. We move fast, stay scrappy, and care deeply about doing the right thing. We’re now looking for someone who’s excited to join a growing, purpose-driven company and help shape what comes next. Our Values: Human First: We lead with inclusivity, transparency, and empathy. Nothing is Impossible: We experiment, learn, and keep moving forward. United by Our Will to Win: We stay aligned, work collaboratively, and push toward shared goals. Part of Something Bigger: We’re committed to uplifting the communities we’re connected to locally and globally IN A NUTSHELL, YOU WILL BE RESPONSIBLE FOR... SUPPORTING THE EAMEA OPERATIONS TEAM Owning the day-to-day order management for EXPORT customers and the Spanish market, ensuring that designated deadlines and service levels are met Inputting orders and posting deliveries on SAP, maintaining a PO tracker and highlighting any delivery or credit issues Inbounding containers on SAP and solving variances Performing weekly order reconciliations to check for discrepancies Supporting the team with month end processes and projects Maintain and update EXPORTS SOPs Manage stock at risk (with low BBD), flag to Sales team and monitor actions taken to clear the stock CUSTOMER SERVICE AND DELIVERY Being the first point of contact for the export customers Supporting the US based customer service team and monitoring customer complaints Seek opportunities to improve service and deliver more cost-effective ways of working SERVICE LEVEL TARGETS Tracking of inbound shipments, main metrics and service level KPIs Contributing to the improvement in Supply planning and streamlining processes SUPPLY PLANNING Foster strong relationships with the planning team, to make sure production is on time Foster strong relationships with internal stakeholders like Finance team and Export teams to make sure the monthly orders process runs smoothly Foster strong relationships with the warehouse teams to promote collaboration Identify improvement opportunities related to inbounds and outbounds Work with the sales and forecasting team to align on accurate forecast and ensure stock holding that balances forecast with capacity constraints Evaluate potential supply risks and proactively communicate SKU availability issues to internal and external stakeholders PREFERRED KNOWLEDGE, SKILLS & EXPERIENCE: 2 years experience in Supply Chain Spanish and English languages required Excellent oral and written communication skills and strong interpersonal skills to work effectively and cross-functionally Power user of MS 365 Suite - Knowledge of PowerBI/SAP nice to have Strong numerical and analytical skills Self-motivated, positive and flexible attitude Ability to solve problems efficiently using own initiative The Vita Coco Company is committed to the principles of equal employment. We believe in building a diverse and inclusive culture and a positive employee experience and are dedicated to equal employment opportunities regardless of race, including colour, nationality, ethnic or national origin, age, disability, gender or gender reassignment, religion or belief, sex or sexual orientation, marital/civil partnership, pregnanc